
Hello, I’m Lynne.
Join me in helping professionals and communities understand the aging brain while building skills to interact with those experiencing its changes - through training, workshops and healthcare education.
Specialized training and education
“We’ll work together to customize training and education to build confidence, clarity, and connection.”
Why This Unique Training and Education Matters
By 2030, the “Silver Tsunami” will hit. The wave of aging Americans will reach 70 million Americans. 1 in 5 will be 65 or older.
Over 9 million will be living with Alzheimer’s or other dementias, nearly doubling today’s numbers.
80% of those experiencing brain change currently live in their communities rather than in care facilities.
As a result, public-facing professionals are likely to encounter someone navigating these changes yet most feel unprepared to respond with confidence, empathy and practical skills.
Who This Training Is For
Healthcare providers and care teams
Municipalities and first responders
Businesses and community services (banks, libraries, volunteer organizations)
Professional associations (realtors, financial planners, service-based fields)
Connecting communities to resources.
Understand and learn to navigate different parts of the healthcare system when an emergency arises or ongoing care is needed.
Interactive workshops to build confidence and compassion in dementia situations.
Develop skills to quickly assess a situation with the ability to adapt your interaction accordingly.

Dementia Training Workshops
In-person workshops grounded in Teepa Snow’s renown Positive Approach Care® model.
Key Takeaways
Recognize typical vs. non-typical aging
Understand brain change and its impact on behavior
Learn and practice Positive Physical Approach® and Hand-Under-Hand® skills to respond to challenging situations
Outcomes for Your Team
Clear understanding of dementia and brain change
Boosted confidence in every interaction
A more inclusive, prepared, and compassionate organization
Community Panel Education Events
In-person healthcare panel featuring professionals from various areas of care
Key Takeaways
Understand the sequence of an emergent incident at home
Navigate healthcare and support services with better understanding and confidence
Identify tools to help loved ones age safely
Outcomes for Your Community
Greater knowledge of the care continuum and available resources
Practical strategies to support residents and loved ones
Stronger collaboration among community partners

Community Case Studies
Ela Township – Aging in Ela: What Families Need to Know
Coordinated and facilitated community education healthcare panel. Families learned how first responders, hospitals, rehab facilities, home health, and various healthcare services contribute to the community.
Key Highlights
Residents gained clarity and understanding navigating healthcare and community resources
Families learned practical steps to support loved ones who may experiencing cognitive change
Resource fair following panel event afforded attendees direct dialogue with panel members
Hoffman Estates – Dementia Training for Municipal Staff
Lead trainer for Hoffman Estates Dementia Friendly® initiative. Provided essential training and skill development for all public-facing municipal employees interacting with residents who might be experiencing memory or cognitive challenges.
Key Highlights
In-person, experiential learning sessions emphasizing Teepa Snow’s interactive approach.
Strategies for real-time assessment and adjustment of communication to suit diverse situations.
Open dialogue encouraging questions, shared experiences, and community connection
Mount Prospect – Aging in Mount Prospect: What Families Need to Know
Participant in Mount Prospect’s interactive professional healthcare panel focused on aging and cognition. Provided residents with practical knowledge and strategies for supporting older adults in their community.
Key Highlights
Step by step journey of one person’s experience through the healthcare continuum
Impactful resources and services for families and caregivers.
Resource fair following panel event afforded attendees direct dialogue with panel members
About Lynne O’Malley
Lynne O’Malley, a uniquely certified Positive Approach to Care® (PAC) Independent Trainer, studied directly under Teepa Snow and continues to bring PAC-informed, hands-on training to communities, caregivers, and public-facing teams. As a Certified Dementia Practitioner (CDP), she equips participants to respond to brain change and cognitive challenges with empathy, confidence, and practical skills—preparing society for the growing needs of our aging population.
Let’s do this together.
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